Practice Account Questions

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How do I open a demo account?

The demo accounts are a great way to get a feel for – live trading. We want customers to feel comfortable trading in our platform before placing real money in an account. For a FREE DEMO, please Click here DOWNLOAD

How long is the demo active?

A demo account is good for 60 days, beginning the first day of sign-up. On the 60th day, your account will become inactive. If you require additional time before opening a live account, you may register for more than one demo account on our platform. Also, you may email our Support Department to request an extension for a demo account. Based on certain terms and conditions customers with active live accounts can also have non-expiring demo accounts.

Do JadeFX demo accounts involve real money?

No. The money provided in the demo account (JadeFX Metatrader Terminal) is virtual play money with an initial deposit of either $50,000 or another amounts you select. This virtual play money is provided so that you may practice trading before opening a live account.

No charges are incurred for the transactions that you make. Demo accounts are only intended to familiarize you with the functionality of JadeFX’s trading platforms. As in all trading environments, live results may differ from demo results

How does the demo account compare to a live account?

The demo accounts for both platforms mirror exactly what you will see if you sign-up for a live account. The pricing and spreads are the same in demo and in live accounts

What is Expert Advisor?

Expert Advisor is a scripting tool offered in the MetaTrader platform. The tool allows a user to program and implement their own trading algorithm. For more information about this feature, please visit http://www.metaquotes.net/experts/mql4/

I've downloaded the MetaTrader platform. Now, how do I sign up for a demo to begin trading?

Once the platform is downloaded, simply go to:

• “File” then click “Open an Account” (note the ”Open an Account” screen may appear automatically when logging in).
• Fill in the brief information required and click on the box “I agree to subscribe to your newsletters”.
• Click “Next” two times.
• After clicking ”Next” the second time, login and password are provided. Write down this information for your records. The information, however, is not required.
• After clicking “Finish,” the system will automatically log you into the new demo account to begin trading.
• On the top left corner of MetaTrader, your demo account number will be displayed.
  

Is demo trading available on the weekend?

Demo trading is only available during regular trading hours (Sunday 5 p.m. through Friday 4 p.m. EST).

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Live Account Questions

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Can I open a live JadeFX account online?

Yes, click here to access the online live account form.

Why choose a Standard trading account?

A Standard trading account is appropriate for people who can contribute more capital to a speculative risk/reward investment. Since we use STP Technology we do offer Micro lots in all standard accounts. With our Standard account you can trade both Micro-Lots ( 1k lots), Mini -Lots (10K lots ) and Standard Lots ( 100K Lots)

• Minimum Deposit – $400 USD
• Minimum Lot Size – 1K units ( 0.01 lots )
• Maximum Leverage – Upto 100:1 Depending on the Pair ( We currently only offer upto 100:1 to reduce risk exposure )
• NO DEALING DESK
• Straight Through Processing (STP) Technology for your Orders. No human intereference.
  

How many Currency Pairs Can I trade? Can i also trade Gold and Silver using CFDs with JadeFX?

You can trade over 72 Currency Pairs. Yes, you can trade Gold and Silver using CFDs with JadeFX on the MetaTrader Platform.

Does JadeFX issue an official annual profit/loss statement or a form similar to issuing 1099 tax form ?

Income reporting is the responsibility of the individual customer. Clients can print out a report from their trading platform.

On the JadeFX MetaTrader

1. Select the ACCOUNT HISTORY tab in the TERMINAL window.
2. Right-click anywhere inside this area.
3. Select CUSTOM PERIOD.
4. Enter preferred dates.
5. Click OK.
6. Once the report loads, right-click in the ACCOUNT HISTORY tab again.
7. Select SAVE AS REPORT.
8. Save the file on your local computer.
9. You can now email or print out your trading history for tax preparations.

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HOW AN ORDER IS EXECUTED ON MT4 PLATFORM AND HOW LACK OF LIQUIDITY OF CURRENCY PAIR WILL SOMETIMES CAUSE SLIPPAGE.

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All MT4 Orders are going through STP are True Market Orders ( Market Executions) i.e they are executed “At Best “. They Do not Go through Dealing Desk. They go Straight to our Liquidity Provider ( Bank )

“At Best”, which is short for “At Best Price”, will enable you to be filled every time you submit an order. You will have the option of never again receiving the messages: "The market has moved" or "The price has expired." When an “At Best” order is submitted, you are filled at the best available rate that is streamed from multiple global banks and financial institutions. The price may not always be at the exact rate displayed when the order is submitted. “At Best” offers the certainty of being filled, with the benefits of having multiple banks providing prices to give you the best rate.

At Best , your entire order will be filled at the best available rate. This could be at the rate you click on, or a substantial number of pips away. Essentially, your complete order will be quickly filled, but there is no certainty of the price. The rate is determined by the multiple banks and financial institutions providing Institutional prices to JadeFX.

If you trade during non-farm payroll announcements or other big news events, you know that prices can change very quickly. The price providers for the No Dealing Desk execution option often feed the Liquidity Provider hundreds of quotes within a single second during volatile market conditions. Unfortunately, this speed of change has prevented some orders from being executed in the past. But with STP , Now, you can choose between having your orders filled every time they are submitted or having control over the exact price range in which orders are filled.

Some of the traders have come to think that once you place an Order at a certain price it will be filled at Exactly that Price on the dot. That is not the case in Real Markets or True Forex Market where Prices are Streaming very fast.

Major currencies are the seven most frequently traded currencies, which include the USD, EUR, JPY, GBP, CHF, CAD and AUD. All other currencies are called minor currencies, and include the NZD (the New Zealand dollar) and the ZAR (the South African rand). Cross currencies are types of Forex trading currency pairs that both do not consist of the USD.  

Most commonly traded currencies or the “majors” are:

US Dollar (USD)

Japanese Yen (JPY)

Euro (EUR)

British Pound (GBP)

Canadian Dollar (CAD)

Australian Dollar (AUD)

Swiss Franc (CHF)

NOTE: Almost 90 % of All Forex trading on the foreign exchange markets are done in nine key forex pairs below.

Which Pairs are Very Liquid and very Good to trade without slippage or little reasonable slippage if any?.

The Majors that are very Liquid:  EURUSD, GBPUSD, USDJPY, USDCHF, AUDUSD, USDCAD

The Crosses that are very Liquid:  EURJPY , EURCHF, EURGBP

Anything apart from those currency pairs you will most likely experience some unreasonable slippage due to Lack of liquidity sometimes. The Liquidity of a currency pair does flactuate depending on buy and sell orders in the Bank forex market( Demand & Supply ) When you trade you have to understand that Currency Pairs that Normally have Low Liquidity will have sometimes

1. Huge Spikes due Rapid abrupt movements caused by quick Large orders and then lack of follow up orders.

2. Large Slippages

3. High Flactuation of liquidity due to Low Supply and Demand of orders.

 

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How do Forex Brokers charge Fees or Commissions for Trading? ( Simply put how do they get paid?)

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Forex Brokers get paid by the liquidity providers in several ways. Here are the most common ways.

1. Spread Padding -- The brokers adds anywhere from 0.2 to 2 Pips on top of the actual spreads they are receiving from the Liquidity providers ( Banks or Prime Brokers). The Spreads will be high or Low depending on whether they are pure actual institutional spreads or retail spreads.

2. Commissions -- The brokers might add extra fees on top of the Spread padding to allow them to make huge profits or charge a monthly membership fee

Majority of Forex Brokers offer Retail spreads unless you have over US$ 25,000 or US$ 50,000 or US$ 250,000 in an Institutional Account to receive institutional Spreads

At JadeFX , we have one advantage we are a Pure STP Brokerage with " NO DEALING DESK (NDD) " Model and only offer Very Low institutional spreads through our collective power and excellent partnership with our Liquidity Providers ( Banks or Prime brokers)

At JadeFX, we only charge a commission of 0.6 Pips per Lot ( US$ 0.60 Per Mini-Lot Per RoundTurn ) to help cover the Operational costs. We DO NOT add this on top of the spreads instead it is just a pure commission. So, you will get Pure institutional Spreads just the same way we receive it from the Banks. NO MANIPULATION, NO MESSING UP, NO HIDDEN COSTS and NO NONSENSE PURE LOW SPREADS FOR AUTOMATED and MANUAL TRADING. This will allow all your Expert Advisors to work correctly and be more profitable with the Low institutional spreads.

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New Account Questions

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How do I withdraw funds from my account?

Download the Withdrawal Form. The JadeFX Withdrawal form needs to be filled out and submitted by FAX to: +1.608.253.0283. Please note, US federal law prohibits JadeFX from redeeming funds to a bank account or person that is different than the name and account used to open the account.

What currencies can I deposit?

JadeFX only accepts deposits in USD. You may wire funds in any deliverable currency but please be advised that your bank will convert your local currency into USD before remitting the funds to JadeFX to your account.

Does JadeFX process any tax deduction on profit generated?

Income reporting is the responsibility of the individual customer. You should discuss this matter with your tax advisor.

Does JadeFX accept credit cards as the deposit/withdrawal method for the accounts?

Yes. JadeFX accepts credit card deposits through PayPal®. The Paypal account Holder, the Credit Card holder and the JadeFX account Holder must have same confirmed identification information. We don't Accept Third-Party Deposits or withdrawals.

What bank is JadeFX using for customer deposit?

JadeFX uses SOVEREIGN BANK for Clients deposits.

Note: JadeFX is not a subsidiary and/or affiliate of Sovereign Bank

Can funds be transferred from a bank account other than my own?

Funds can only be transferred from the bank account listed on the form, or a matching name from a different bank account.

Is JadeFX required under Tax laws to report margin account information regarding a customer?

No. All customers are responsible for reporting their earning and losses. JadeFX will certainly let customers know if any changes occur.

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JadeFX Ltd Questions

is JadeFX Ltd a legal registered company ?

Yes, JadeFX Ltd is a Legal Registered company in Belize City, Belize. Certificate Number: 88394

is JadeFX Ltd regulated by NFA or CFTC in USA , FSA in UK or by any other International Financial Regualtory Authority ?

We are currently regulated by the International Financial Services Commission (IFSC) . We can not offer hedging if we are registered members of NFA or CFTC. The Costs involved in being fully regulated by NFA or CFTC is very high and we will be forced to pass those costs to our Autotrader members. As we grow and expand into Europe, Asia, Middle East, South America and Africa, then it will be ideal for JadeFX to be a Fully regulated entity in all Continents.

 

Are JadeFX clients funds safe?

Yes, JadeFX Client Funds accounts are fully segregated. This means client assets will not be exposed to any bankruptcy proceedings.  

Do you Accept Client Funds from a citizen of any country or from any Country?

In order to help governments track Narcotic traffickers , Terrorists and Money Laundering Organizations we extensively refer to the US OFAC list which is frequently updated.

Under US OFAC (The Office of Foreign Assets Control administers and enforces economic sanctions programs primarily against countries and groups of individuals, such as terrorists , narcotics traffickers and Money Laundering Organizations and its members) at http://www.treas.gov/;

We use this list as it is frequently updated.

We can NOT accept Clients or Clients Funds from the following countries

1.   Burma (Myanmar )          

2.   Albania          

3.   Belarus          

4.   Bosnia & Herzegovenia

5.   Colombia          

6.   Democractic Republic of Congo          

7.   Cote D'voire          

8.   Cuba

9.   Croatia          

10.   Iran          

11.   Iraq          

12.   Kosovo

13.   Lebanon          

14.   Libya          

15.   Liberia

16.   Macedonia          

17.   North Korea          

18.   Serbia & Montenegro          

19.   Sudan          

20.   Syria

21.   Zimbabwe

22.   Residents of British Columbia Province in Canada

 

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